 PRO VIDEO
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PRO PHOTO
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PRODUCTION EQUIPMENT
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HOME ENTERTAINMENT
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PRINTING
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PRIVACY & SECURITY
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Privacy & Security
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Security:
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| The security of your personal information is very important to us. In an
effort to protect your personal information, we use Secure Sockets Layer (SSL)
technology with 128 bit encryption. If your browser supports SSL (most
current browsers do), it will automatically encrypt the information you
provide to us on the secure pages on our site, before sending it over the
Internet. DvStage.com has obtained a digital certificate from GeoTrust, a
leading provider of Internet trust services. DvStage's website is also
tested and certified daily by AlertSite to receive its AlertSite
Certification which ensures that the website passes the FBI/SANS Internet
Security Test.
When visiting a page on our site that includes any of your personal
information, the bottom of your browser window will display, an icon of a
closed lock or an unbroken key (depending upon your browser). This indicates
that you have successfully connected with our secure server.
To authenticate the security of your connection before submitting any of
your personal information, you can double click on the icon to display our
digital certificate.
Some browser versions and some firewalls do not permit communication
through secure servers. |
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Cookies:
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| When you visit our site, we will ask your browser to place a permanent
"cookie" (a very small text file) on your computer. If your browser is
configured to accept cookies, it will accept the cookie and place it on your
computer's hard drive. We collect this information to analyze where our
customers are coming from and how often they visit our site. We also collect
certain technical information from your computer, like your IP address and
the address of a referring web site, if any. This information will allow us
to enhance our site to our customer's preferences. This information is used
only for the benefit of DvStage and you, our customer.
You can visit our site without cookies if you choose to do so. To visit our
site without cookies, you can configure your browser to reject all cookies
or to notify you when a cookie is set. Check the browsers help menu to learn
how to change your cookie preferences. |
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Registration:
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| In order to identify who you are, we suggest that you register and
log-in when you visit our site. This allows us to provide you with your
"Order Status" and other information that is uniquely yours. |
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How to access and/or correct Your Information:
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| You can access all the personally identifiable information that we
collect online and maintain by phoning 800.734.8397 or 415.644.5069, mail (
RAVEN Electronics inc,
101 California Street,
San Francisco, CA 94111), or via e-mail: service@dvstage.com. We use this
procedure to safeguard your information. To protect your privacy and
security, we will take reasonable steps to verify your identity before
granting access or making corrections. You can correct factual errors in
your personally identifiable information by sending us a request that
credibly shows the error.
If you place an order with a ship-to address that differs from your
bill-to address, we retain this information as well. You can modify or
correct this information by following the procedure described above. Such
information is used at your request to ship purchased merchandise and may
also be used for marketing purposes, but will not be sold to any third
parties. |
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What information is collected:
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| When you choose to place an order with us, you are invited to log in
(optional), so that we can identify who you are. As a newcomer, it will be
suggested that you register for future identification. The registration page
asks you to enter your name, a user ID, a password, and your e-mail address.
You can update this information at any time by clicking on the "my account"
link at the top of every page and selecting "update account information."
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Placing an order
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| When you decide to place an order, you are asked to complete an order
form. The order form requires your name, billing and shipping address. You
should also include other information fields such as your telephone number,
to allow us to contact you regarding your order if necessary. This
information is collected to make your shopping experience with us as smooth
and pleasant as possible. It is used only for the benefit
of DvStage and you, our customer. |
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Links:
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| Our site contains links to manufacturers’ and other related sites for
your benefit. DvStage is not responsible for the privacy practices,
security, or content of such web sites. If you click on one of these links,
you will be redirected to their web site and, in doing so, you may provide
information directly to them. Therefore, you should refer to their privacy
policies to understand how they handle your information and what choices you
have. |
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Relationships/Sharing Information:
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| DvStage does maintain special relationships with a number of secure
business partners. For example,
When you make a purchase, we may share information about you and the
transaction with other companies for your security or benefit, including,
but not limited to, verification, fraud prevention, credit card
authorization, and shipping.
DvStage also may share account or other information when we are
required by law or to protect our interests or property. This may include
sharing information with other companies, lawyers, credit bureaus, agents or
government agencies in connection with issues related to fraud, credit or
debt collection. |
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Use of Information:
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| We may use your information in a number of ways, including the
following:
In order to serve you better, we may combine the information you provide
us online, in our superstore and through our catalogues. We use that
information to improve your overall shopping experience.
To improve the content on our Web site. For example, we may use cookies
to find out which parts of our site or our products are visited most often.
To enhance your online shopping experience.
For marketing and promotional purposes. |
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Our Commitment to Children's Privacy:
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| We never collect or maintain information at our website from those we
actually know are under 13, nor is any part of our website structured to
attract anyone under 13. |
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Your California Privacy Rights
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| If you are a California resident, you have the right to receive: (a)
information identifying all third party companies to whom DvStage may
have disclosed, within the past year, personal information pertaining to you
and your family for that company's direct marketing purposes; and (b) a
description of the categories of personal information disclosed. Please
allow 30 days for a response. |
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SHOPPING CART
Login Status |
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Not logged in
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CONTACT US
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PHONE
Local US 415-644-5069
International 1-415-644-5069
E-MAIL
service@dvstage.com
sales@dvstage.com
HOURS OF OPERATION
Online
24 Hours, 7 Days a week
Phone
Mon-Fri 6am-5pm PST
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SECURE SHOPPING
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WE SHIP WORLDWIDE
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